Ndoto brings WhatsApp, email, live chat, Instagram, Telegram and 10+ channels into a single workspace — with AI that responds, routes, and resolves on its own.
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Still waiting on my refund…
Order #8821 hasn't arrived yet
Payment keeps failing on checkout
Can I change my delivery address?
James Carter
via Email
Hi, I've been waiting 8 days for my refund. Order #7712.
Hi James! Your refund for #7712 was processed on Mar 5. It'll appear in 1–2 business days. Confirmation sent to your email.
Perfect, thank you! 🙌
All channels
Features
Built for teams who move fast and care about every customer.
All channels, one queue. No app switching, no missed messages. Your team sees every conversation in one place.
Responds, routes, and resolves — powered by GPT-4.1, Claude & Gemini. Not just suggestions. Actual resolutions.
Rules and visual workflows that eliminate repetitive support work. Build it once, let it run forever.
Auto-assign conversations to the right agent or team instantly. Round-robin, load-balanced, or rule-based.
Real-time CSAT, response time, resolution rate and SLA tracking. Know exactly how your team performs.
A self-service knowledge base your customers can search 24/7. Deflect tickets before they're even created.
Whether it's a WhatsApp message from São Paulo, an email from London, or an Instagram DM from Tokyo — every conversation lands in one shared inbox. Your team sees it all, together, in real time.
James C.
Still waiting on my refund
Yuki T.
Order #8821 hasn't arrived
Lena M.
Refund request for #9812
Carlos R.
Payment keeps failing
Akili reads the conversation, checks your knowledge base, and sends a real answer. Powered by GPT-4.1, Claude, and Gemini — it handles tier-1 support end-to-end, escalating only when humans are truly needed.
My subscription was charged twice this month. Order #TXN-4421.
I can see two charges on Mar 1 and Mar 3. I've initiated a refund for the duplicate — you'll see it in 3–5 business days. Shall I send a confirmation email?
Yes please! You're amazing 😊
From simple assignment rules to multi-step visual workflows — automate everything that slows your team down. Trigger on any event, condition on any attribute, act on anything in your stack.
From real teams
“We cut our first-response time from 4 hours to 11 minutes. Akili handles 65% of tickets without any agent involvement. We went from drowning to a clean inbox every morning.”
Sophie Müller
VP Customer Success, Flowdesk
Berlin, Germany
“The WhatsApp integration was seamless and our customers in Southeast Asia noticed immediately. Ndoto is the first helpdesk that actually feels built for how global teams communicate today.”
Rajan Pillai
Head of Support, Kartify
Singapore
“Switched from Zendesk after 4 years. Onboarding took a week, not months. The automation builder alone saved us from hiring two more support agents. I wish we'd moved sooner.”
Marcus Webb
Director of Operations, Layerbase
Austin, TX
Pricing
Start free. Scale as you grow. No hidden fees, no per-channel charges.
Free forever
For individuals and tiny teams just getting started.
No credit card required
Most popular
For growing teams who need every channel and AI automation.
14-day free trial, no card needed
Scale
For established teams that need full control and compliance.
14-day free trial
Enterprise · $99 / agent / month
2-year data retention · Branding removal · Dedicated account manager (20+ seats) · 24/7 support
All plans include SSL, automatic backups, and 99.9% uptime SLA.
Akili AI
For additional credits. 1 credit = 1 AI action.
Responds to customer questions around the clock automatically
Shows agents what to say while they're in a conversation
Auto-generated notes about each customer from past chats
Drafts replies for agents so they can send with one click
Turns long conversations into a quick summary for agents
Finds questions your help center doesn't answer yet
Join teams worldwide who use Ndoto to respond faster, work smarter, and never miss a customer.
No credit card required · Set up in under 5 minutes · Free plan available